When a client has memory loss or confusion, the nurse aide SHOULD:

When a client experiences memory loss or confusion, providing simple step-by-step instructions is the most effective approach. This method helps the client understand and follow tasks without feeling overwhelmed. Clear and concise guidance can assist in reducing anxiety and confusion, making it easier for the client to process information and respond appropriately.

Using straightforward language ensures that communication is accessible, fostering a supportive environment where the client feels safe and understood. This technique respects the client's cognitive limitations while still encouraging participation and autonomy in care.

In contrast, other approaches can complicate the situation. Ignoring the client may lead to feelings of isolation and distress, while raising one's voice might be perceived as aggressive and could increase confusion or agitation. Providing complex explanations can overwhelm the client further, making it more difficult for them to comprehend what is being asked or described. By focusing on simplicity and clarity, nurse aides can promote better understanding and comfort for clients with memory issues.